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Payment Methods & Refunds


Textbook Refunds

What you need to bring with you:

  • Fall 2021 receipt
  • Copy of Fall 2021 class schedule
  • SFCC BLUECARD 

If you purchase NEW books, textbooks must be returned in the same condition:

  • Shrink-wrapped packages, Student Value Packages or Bundles may not be opened.
  • Access codes or software packages may not be opened or activated.
  • No writing, highlighting or other damage are allowed.
  • E-books have limited return options. Visit SFCC's e-book partner.

Return must be made by deadline in order to receive a 100% REFUND:

  • Interim classes - July 29th
  • 16 Week & 1st 8 Week classes - August 27th (any reason)
  • 16 Week & 1st 8 Week classes - September 3rd (if dropped)
  • 12 Week classes - September 9th
  • 2nd 8 Week classes - October 25th
  • E-books have limited return options; see sfccbooks.redshelf.com/refunds for return policy.

After these dates, all sales are final.


Non-Textbook Purchase Refund

Supplies: These may not be returned or exchanged:  Art supplies, calculators, clickers, classroom kits, computer software or hardware; electronic or tech products, food, make-up, jewelry, health sciences supplies, microscopes, machine tools, scarves, welding supplies, writing instruments, or customized items

Clothing: You may exchange clothing within 5 days of purchase:  Items must be clean, unworn and resalable with no offensive odor. Original receipt required. Garment tag must be attached.


Payment Options

We gladly accept the following payment types:

  • Cash
  • Personal check made out to SFCC for amount of purchase only; out-of-state, counter or third party checks are not accepted
  • Credit cards accepted are Discover, MasterCard or Visa
  • Apple Pay and Samsung Pay
  • Student financial aid; it's important that you know what your ID is and if you don't have an official SFCC ID card, you can show us a photo ID & a copy of your schedule that confirms your ID number

 Always keep the sales receipt in a safe location because it is required to process returns and textbook buyback. Course material expenses may be used for tax deduction purposes. When you place your order online, you automatically get an email notification.

CHARGING TO FINANCIAL AID

You may charge against your available funds August 2nd-November 12th.  Some types of financial aid may disburse remaining funds once tuition, fees, and Campus Store charges have been paid.  In order for the Business office to process these disbursements, charging will not be allowed on these dates: 

  • 3 P.M. September 2nd - 3 P.M. September 3rd
  • 3 P.M. September 16th - 3 P.M. September 17th
  • 3 P.M. September 30th - 3 P.M. October 1st
  • 3 P.M. October 14th - 3 P.M. October 15th
  • 3 P.M. October 29th - 3 P.M. November 1st

Once these funds are disbursed, you most likely will not have funds available in the Campus Store.  Please check your balance on mySFCC and plan accordingly.

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